Asiana is quickly rising as a leader in the airline industry of South Korea and it is one of two major airlines that serves the region. Asian economies are growing and this is bringing more and more travelers to the region. According to all the awards they’re receiving, Asian airlines is doing a good job of meeting those growing demands.

Asiana Airlines is one of only a few airlines that’s rated five stars by Skytrax. Skytrax is the most comprehensive airline review site in the world and it takes all aspects of air travel into consideration and then assigns ratings from one to five stars. Only airlines that have a proven and consistent record for excellent customer service in the air and on the ground are awarded five stars. This ranking system has been in place since 1999, and is one of the most trusted ways that customers can know what to expect when they fly with a particular airline. The fact that Asiana Airlines has received a five star rating for the past four years in a row is proof that it is one of the leading airlines in the world.

Travelers, Business Class, and First Class are the levels of services that guests of Asiana Airlines have to choose from. Travelers class service is very similar to what most airlines consider to be economy class and this, in some ways, sets Asiana apart. If customer reviews in many different travel publications are to be believed the food that is served on Asiana Airlines flights is really good. There are Western and Asian options available on the menu. Passengers in Travelers Class are also equipped with reclining sets that offer laptop ports and entertainment centers. There is also a consistent level of courtesy and attentiveness on the part of the flight attendants. This makes traveling with Asiana Airlines a pleasure for people who fly in all service classes and not just those who are paying extra.

Business Traveler magazine gave three awards in 2010 for their “Best in Business Travel” awards including: Best In-Flight Services in the World, Best Flight Attendants in the World, and Best Overall Customer Service. This awards ceremony was held at the Sofitel Hotel in Los Angeles on December 10, and recognized a variety of airlines for excelling in various ways. This business publication doesn’t only focus on airlines but also provides important information and recommendations on hotels and other travel related businesses as well. The very fact that Asiana Airlines has been singled out for these prestigious awards lets travelers know that this airline has a solid record of customer service. In only 22 short years, Asiana Airlines has come a long way. While the growth of Asian businesses overall can take some of the credit there is no denying that this airline has made great strides to make sure it has satisfied customers. It’s success is especially impressive during these times, when airlines are struggling with rising energy costs and consumer’s frustration with air travel.

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